Shipping policy
Thank you for choosing Quick Pallet Liquidation. We are committed to providing a smooth, reliable, and transparent shipping process for all customers. Please review our Shipping Policy to understand how deliveries are handled.
1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. During high-volume periods or holidays, processing times may be slightly extended. You will be notified of any delays.
2. Shipping Methods
We ship pallets through trusted freight carriers to ensure safe and efficient delivery. Shipping options and estimated delivery times vary based on:
Your location
The type and size of the pallet
Freight carrier availability
Most deliveries arrive within 3–10 business days after dispatch.
3. Freight Delivery Requirements
Because pallets are large and heavy, freight deliveries may require:
A commercial address (recommended)
A loading dock or forklift
Liftgate service (available for an additional fee)
If you do not have equipment to unload, please inform us before shipping so we can arrange the proper delivery method.
4. Shipping Costs
Shipping fees depend on your location, pallet size, and freight service type. All costs will be clearly provided at checkout or during your order confirmation. There are no hidden charges.
5. Tracking Information
Once your order ships, you will receive freight tracking details. Some carriers may provide updates by phone or email.
6. Damaged or Lost Shipments
If a pallet arrives damaged, please:
Inspect the shipment immediately
Take photos of the damage
Note the issue on the delivery receipt
Contact us within 24 hours
We will assist you in filing a claim with the carrier. Claims reported after 24 hours may not be eligible.
7. Incorrect Shipping Information
Customers are responsible for providing accurate delivery details. Orders shipped to incorrect addresses cannot be refunded. Additional carrier fees due to address changes are the customer’s responsibility.
8. Local Pickup
Local pickup may be available depending on inventory and warehouse location. Contact us to confirm availability and scheduling.
9. Contact Information
For all shipping questions or concerns, email us at:
📧 info@quickpalletliquidation.com
By placing an order with Quick Pallet Liquidation, you agree to the terms outlined in this Shipping Policy.
